Wednesday, November 3, 2010

West Meets East

MeetingMatrix Hong Kong
I went to our new Hong Kong office from August 23rd – September 8th, to train our two new Customer Service Managers, Alvin & Julie. This was my first time to Hong Kong. Believe it or not, I’ve been with the company 12 years traveling all over the world, and still haven’t ventured to Hong Kong. It was a very busy city, a lot like New York. If you know me, you know that I am a country boy and I am not crazy about big cities. I did enjoy the experience of going to Hong Kong, but it was a LONG flight- 16 hours from Newark.

I do not need to spend that much time in a plane again anytime soon.

With our new Hong Kong office we now are able to provide 24 hour tech support. Julie & Alvin are great. They will definitely be assets to the company!

I feel that once we have our HK (Hong Kong) office trained and we announce the office and 24 hour support we will grow tremendously in that market. The hotels and venues that have us there love our products & services. Now with having an office in HK we can handle their requests more promptly and will also be able to communicate better.

Our HK Team thinks our products & services will grow tremendously as well once we get the word out about 24 hour support and our most recent office addition.

Bob Dudlext
Director of Operations

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