PCMA Convening Leaders 2011

Certain events in a person’s life irrevocably change the sequence of events that follow. PCMA in January was such an event for me this year. It’s taken me a couple of weeks to really understand, comprehend, and appreciate all that has happened in the weeks that followed. My hope is that I successfully convey every INCREDIBLE moment to those who read this blog entry.

Tony Hsieh, of Zappos.com fame, gave the PCMA Keynote speech this year. When the session broke, you could almost feel the tendrils of energy and excitement flowing back and forth among the attendees. ‘Wow’ was a word that seemed to be a chorus as attendees moved to their next session, but it was hard to tell whether they were talking about the WOW service at Zappos.com, or that Tony himself wowed them.

Jmîchaeĺe Keller, our President and CEO attended PCMA and moderated a Student Panel discussion (which is another blog in and of itself). More importantly, he heard Tony Hsieh’s keynote and it resonated deeply within him

The keynote and Jmîchaeĺe’s reaction to it set off a chain of events within MeetingMatrix that are still occurring.

Jmîchaeĺe has always been a visionary and has brought concepts to our Company that many would consider unconventional. One such concept is T.I.M.E. (Task Inspired Management Environment) which gives everyone in MeetingMatrix freedom to craft their work schedules (hours, days off, vacations, etc.) in a way that meets each individual’s personal goals, as well as company goals.

As a result of the PCMA Keynote and Jmîchae?e we at MeetingMatrix are now on a quest to adapt and mold a version of the Zappos.com Culture to our own.

This may sound like a simple undertaking…. just make some changes to how you hire and fire, right? Not so fast.

Jmîchaeĺe purchased Amazon Kindle readers for every MeetingMatrix Associate plus two books: Tony Hsieh’s “Delivering Happiness” and “Tribal Leadership”. These became the foundation for what we call our Cultural Re=Evolution. Everyone has read both books and become immersed in reinventing our company.

A Cultural Re=Evolution Team was formed to give a focus and facilitate integration of all associates within the company in driving this change. Our annual company meeting which we affectionately refer to as “staff”, will take on a completely different format this year. Changes will take place in areas including seating style, our team building event, and our ‘fun’ night.

To join in our Re=Evolution visit Culture Studio™, the cure for the common workplace.

Lydia Montgomery
Assistant Director of Sales